Applicable Products:
• Returnable: Non-customized garments (within 7 days of delivery)
• Non-returnable: Customized garments and innerwear (unless damaged or defective)
Conditions for Return:
• Product must be unused and in original packaging
• Must be reported within 48 hours of delivery for damage/defect
• Return shipping to be arranged by the customer unless otherwise stated
Process:
1. Contact us via WhatsApp/email with the order number
2. Upload images of the product
3. Await confirmation and return address
4. Once received and verified, refund/replacement will be processed