Privacy Policy

Privacy Policy

Effective Date: 15 Jul-2025

Your privacy is important to us. This Privacy Policy explains how Payyanur Khadi Centre (“we”, “our”, “us”) collects, uses, discloses, and safeguards your information when you visit our website or use our services.

1. Information We Collect

We may collect the following information when you use our platform:

a. Personal Information

  • Full name

  • Contact number

  • Email address

  • Billing & shipping address

b. Payment Details

  • UPI, card or bank transaction references

Note: We do NOT store your credit/debit card numbers or CVV.

c. Order & Browsing Data

  • Product preferences

  • Order history

  • IP address, device info, cookies

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Send booking and shipping confirmations

  • Offer customer support and order updates

  • Provide offers, discounts, and order-related notifications

  • Improve our services and platform experience

3. Information Sharing

We do not sell or rent your data to third parties.

We may share information only with:

  • Trusted third-party services like payment gateways (e.g., Razorpay) and delivery partners

  • Our internal manufacturing partners to fulfill orders

  • Government authorities, if required under law

4. Data Storage & Security

Your data is securely stored on protected servers. We implement:

  • SSL encryption

  • Restricted internal access

  • Regular security checks

5. Cookies & Tracking

We use cookies to:

  • Track session data

  • Improve browsing experience

  • Remember user preferences

You may choose to disable cookies in your browser settings.

6. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their privacy policies. Please review their terms separately.

7. Your Rights

You can:

  • Request to view, update, or delete your data

  • Opt out of promotional messages anytime

  • Request data deletion (except where legally retained for transactions)

8. Policy Updates

We may update this Privacy Policy occasionally. The latest version will always be available on this page with the updated date.